Anti-Discrimination Policy

Last Updated: 21/04/2026

Space Living Global Solutions Pvt Ltd ("Company", "we", "us", or "our") is committed to creating a platform that promotes fairness, inclusivity, respect, and equal opportunity for all users, including customers, employees, vendors, and service professionals.

We strictly prohibit any form of discrimination in connection with our Platform and Services, which include architecture, construction, interior design, facility management, and home services.

1. Policy Objective

The objective of this Policy is to ensure that all individuals interacting with our Platform are treated with dignity and respect, and are provided equal access to opportunities and services.

We aim to build a safe and inclusive environment where decisions are made based on merit, professionalism, and service requirements, and not on personal characteristics.

This Policy applies to all users of the Platform, including customers, service professionals, employees, vendors, and partners.

2. Prohibition of Discrimination

We do not tolerate discrimination in any form against any individual based on characteristics protected under applicable laws.

This includes, but is not limited to, discrimination on the basis of religion, caste, race, nationality, disability, sexual orientation, gender, marital status, age, or any other legally protected attribute.

All users are expected to interact respectfully and professionally at all times while using our Platform or Services.

3. Scope of Discriminatory Behavior

Discriminatory behavior includes any action, decision, or conduct that unfairly excludes, restricts, or treats an individual differently based on protected characteristics.

This may include refusal to provide or accept services, inappropriate comments, harassment, or biased treatment during service delivery or interactions.

Any behavior that creates a hostile, unsafe, or uncomfortable environment for another individual will be considered a violation of this Policy.

4. Expected User Conduct

All users are expected to treat each other with courtesy, respect, and professionalism at all times.

Customers must provide a safe and respectful environment for service professionals to perform their work without fear of discrimination or harassment.

Similarly, service professionals must deliver services without bias or prejudice and maintain professional conduct with all customers.

5. Zero Tolerance Policy

We follow a strict zero-tolerance approach toward any form of discrimination on our Platform.

Any verified instance of discriminatory behavior will result in immediate action, including warnings, suspension, or permanent termination of access to the Platform.

Such actions will be taken at the sole discretion of the Company based on the severity of the violation.

6. Reporting Discrimination

Users are encouraged to report any incidents of discrimination, harassment, or inappropriate behavior encountered on the Platform.

Reports should include relevant details such as date, time, nature of the incident, and any supporting evidence if available.

All complaints will be handled confidentially and investigated in a fair and timely manner.

7. Consequences of Violation

If a user is found to have violated this Policy, the Company reserves the right to take appropriate action.

This may include suspension or termination of account access, removal from the Platform, and restriction from future use of Services.

In serious cases, the Company may also take legal action in accordance with applicable laws.

8. Commitment to Inclusion

Space Living Global Solutions Pvt Ltd is committed to fostering an inclusive ecosystem that supports diversity and equal opportunity.

We continuously work towards improving our policies, training, and awareness to ensure a respectful environment for all stakeholders.

We believe that inclusivity and respect are fundamental to delivering high-quality services and building long-term relationships.

9. Contact and Grievance Redressal

If you have any concerns or wish to report a violation of this Policy, please contact:

Space Living Global Solutions Pvt Ltd

📧 Email: info@spacefacilitymanagement.com

📍 Address: 38/8, 1st Floor, Ramaiah Reddy Building, Opposite to Abbaiah Reddy Layout, Kaggadasapura Main Road, Kaggadasapura, CV Raman Nagar, Bangalore-560093

We are committed to addressing all complaints promptly and ensuring fair resolution.